Privacy Policy

1. Introduction

Welcome to Udaan Nasha Mukti Kendra. Your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with our facility. We are committed to ensuring that your information is secure and your confidentiality is strictly maintained, especially given the sensitive nature of addiction and recovery services.

2. Information We Collect

We only collect information necessary to provide you with the best possible care and support. This may include:

• Personal Details: Name, age, gender, contact number, email address, and residential address.
• Medical History: Details regarding physical health, psychological assessments, substance use history, and prior treatments.
• Emergency Contacts: Names and numbers of family members or immediate contacts in case of emergencies.

3. How We Use Your Information

The information we collect is strictly used for rehabilitation operational purposes, including:

• Designing customized detoxification and rehabilitation programs tailored to your specific needs.
• Communicating appointment schedules, treatment updates, and ongoing family counseling sessions.
• Improving our facility's services through internal evaluation and statistical analysis (always anonymized).
• Responding to medical emergencies promptly with your accurate medical profile.

4. Confidentiality & Disclosure

At Udaan Nasha Mukti Kendra, we adhere to strict medical confidentiality guidelines. We do not sell, rent, or trade your personal or medical information to third parties. Information may only be disclosed under the following circumstances:

• With your explicit, written consent to share progress with authorized family members.
• To trusted medical personnel or facilities in the event of a severe health crisis requiring external hospitalization.
• When legally required by state or national authorities under specific judicial mandates.

5. Data Security

We employ advanced administrative, technical, and physical security measures to protect your personal data from unauthorized access or alteration. Both our physical medical files and digital records are housed in secured environments accessible only by authorized medical professionals and core management.